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Cancellation & Refund Policy

At FantasyCricketBah, we strive to ensure a smooth and enjoyable experience for all users. However, we recognize that there may be situations where you need to cancel a contest entry or request a refund. This policy outlines the terms under which cancellations and refunds are handled.

  • 1. Cancelling a Contest Entry

    Before Contest Start: If you decide to withdraw from a contest before it begins, you may cancel your entry within the allowed timeframe stated on the contest page. Upon successful cancellation, the entry fee will be credited back to your FantasyCricketBah account.

    After Contest Start: Once a contest has commenced, cancellations are no longer permitted, and entry fees become non-refundable as results are determined based on real-time player performance.

  • 2. Contest Cancellation by FantasyCricketBah

    Insufficient Participants: If a contest does not reach the required minimum number of participants, FantasyCricketBah reserves the right to cancel the contest. In such cases, all entry fees will be fully refunded to participants.

    Technical Disruptions: If a contest is affected by technical issues, server errors, or other unforeseen circumstances that impact fairness, FantasyCricketBah may cancel the contest and issue refunds.

    Violation of Platform Policies: If a contest is canceled due to a violation of our Fair Play Policy or other platform rules, refunds may not be provided to users involved in rule violations.

  • 3. Refund Eligibility

    Refunds will be granted under the following conditions:

    • Contest cancellation by FantasyCricketBah.
    • Pre-contest user-initiated cancellations.
    • Billing errors or accidental charges.

    Refund Process: Refunds will be credited to your FantasyCricketBah account balance, which can be used for future contests or withdrawn following our withdrawal policies.

    Non-Refundable Scenarios:

    • Disqualification due to rule violations.
    • Losses incurred due to player performance.
    • Refund requests submitted after a contest has ended.

  • 4. Withdrawing Account Balance

    Withdrawal Requests: Users may request a withdrawal of their available balance, provided it meets the minimum withdrawal threshold. Withdrawals will be processed to the payment method linked to your account.

    Processing Time: Withdrawal requests typically take 3-5 business days to be processed, depending on your payment provider.

    Withdrawal Fees: FantasyCricketBah may charge a nominal processing fee for withdrawals, which will be disclosed during the withdrawal process.

  • 5. Requesting a Refund or Cancellation

    How to Apply: If you wish to cancel a contest entry or request a refund, please contact our support team at . Ensure you provide relevant details such as your account information, contest ID, and reason for your request.

    Processing Time: Our team will review refund and cancellation requests within 24-48 hours. Additional verification may be required in some cases.

  • 6. Policy Updates

    FantasyCricketBah reserves the right to modify this Cancellation & Refund Policy at any time. Any updates will be posted on this page, and users are encouraged to review the policy periodically. Continued use of our platform constitutes acceptance of the revised terms.

  • 7. Contact Us

    If you have any questions regarding our Cancellation & Refund Policy, please reach out to us at .